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CAFE MANAGER

JOB DESCRIPTION

Reginald's Coffee is seeking a dedicated and experienced Cafe Manager to oversee the daily
operations of our bustling cafe. In the player/coach role of the Cafe Manager, you will play a pivotal role in upholding our commitment to quality, customer service, and community engagement. You will lead a team of passionate baristas, ensuring that every customer experience reflects our values of warmth, knowledge, and excellence.  Our ideal candidate has 1-3 years experience as a barista or working at a cafe in a leadership role. Must have customer service experience, an eagerness to learn, friendly personality, positive attitude, and an empathetic heart to lead the team!  

WHY REGGIE'S?

We have fun and work hard at Reggie's. We are small but mighty. Our team looks out for one another. Our management is attentive and supports a culture of open communication. We love dogs. Our quality standards are high but we put out some of the best coffee and drinks in Pittsburgh. We are growing and have exciting things planned for the future which will provide opportunities for a career in coffee.  At Reginald's Coffee, we are re more than just a cafe, we are a community. If you are passionate about coffee, dedicated to exceptional service, and excited to join a team that values warmth, quality,and creativity, we encourage you to apply for the Cafe Manager position. Come be a part of our journey to make the suburbs cool, one cup at a time.

Job Type:

Full time

40 hours  per week

Responsibilities

  • Team Leadership: Lead and motivate a team of baristas by setting clear expectations,
    providing ongoing training and development opportunities, and fostering a positive and
    collaborative work environment

  • Customer Service: Uphold our high standards of customer service by personally
    engaging with customers, addressing inquiries and feedback, and ensuring that every
    guest leaves satisfied

  • Operational Excellence: Ensure smooth day-to-day operations of the cafe, including opening and closing procedures, managing inventory, and maintaining cleanliness and organization

  • Quality Control: Monitor and maintain quality control of coffee preparation, ensuring
    that all beverages served meet our standards of excellence

  • Check if brewing equipment operates properly and report any maintenance needs

  • Comply with health and safety regulations

  • Communicate with the owners

Requirements:

  • Loves leading in a calm and hands on way

  • Positive attitude, with a love for people

  • Ability to multi-task and thrive in busy environments

  • A love for coffee!

  • A willingness to learn

  • Flexibility to work various shifts

  • Organized and thrives in a clean workspace

  • Basic math skills

  • Excellent communication skills

  • Standing for 6-8 hours and lifting up to 30 pounds

  • Proven experience in a managerial role within the hospitality or coffee industry, with a
    strong understanding of cafe operations and customer service excellence is preferred

  • Passion for coffee and a desire to share knowledge and enthusiasm with both customers
    and staff

  • Excellent leadership and interpersonal skills, with the ability to motivate and inspire a
    diverse team

  • Strong organizational skills and attention to detail, with the ability to multitask and
    prioritize in a fast-paced environment

  • Flexibility in scheduling, including availability to work weekends and holidays as
    needed

  • Knowledge of food safety and sanitation practices is preferred

 

Schedule:

  • 7 or 8 hour shift

  • Day shift

  • Monday to Friday 6:30 am - 2:30pm

  • Weekend availability 7:30am - 2:30pm

Benefits:

  • Employee discount

  • Flexible schedule

  • Competitive salary based on experience and qualifications

  • Opportunities for growth and professional development within a rapidly expanding
    company

  • Health insurance benefits (if applicable)

  • A supportive and inclusive work environment where teamwork and collaboration are
    valued

Apply here!

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